Microsoft Faces Major Service Outage Affecting Users Worldwide

Global Downtime: Microsoft 365 Outage Disrupts Services and Flights

• Microsoft Outage: Microsoft reported a global downtime service disruption affecting Microsoft 365 apps and services globally.
• Status Update: Early Friday, Microsoft 365 Status on X noted they were investigating the issue and observed a positive trend in service availability.
• Impact on Airlines: The global downtime led to significant operational disruptions for low-cost airlines including Frontier Airlines, Allegiant, and Sun Country, resulting in flight cancellations and delays.
• Frontier Airlines Response: Frontier cancelled 147 flights and delayed 212 on Thursday. The airline announced it was resuming normal operations after the ground stop was lifted.
• Government Response: U.S. Secretary of Transportation Pete Buttigieg stated the department was monitoring the situation and emphasized that airlines are responsible for passenger needs.
• Affected Services: Allegiant reported its website was down due to the Microsoft Azure issue. Sun Country cited a third-party vendor for its booking and check-in problems.
• Flight Impact Data: Data from FlightAware showed 45% of Allegiant flights were delayed, and Sun Country delayed 23% of its flights. Exact numbers of affected flights were not detailed.
• Global Downtime: Microsoft reported that the outage, which started around 6 PM ET on Thursday, affected various Azure services in the Central U.S. region.